Thursday, September 12, 2024

Leadership Experts and Consultants Everywhere and How to Avoid Being Scammed By Them

 "Want to be an expert on leadership? You could get training and exposure to the relevant research literature, but it's not necessary. If you are persuasive enough, articulate enough, or attractive enough, if your have an interesting enough, uplifting story of some combination of these traits, you are or can be a very successful leadership blogger, speaker, and consultant--whether or not you have ever read, let alone contributed to, any of the relevant social science on the topic." p. ix, Jeffrey PFeffer, Leadership BS: Fixing Workplaces and Careers One Truth at a Time

One thing that is more commonly found than a qualified teacher is a leadership consultant or expert. My own work inbox explodes every day with emails from some expert offering to make me and the other administrators in my organization the greatest leaders in our field. They advertise all manner of "keynotes" who have cracked the code of leadership excellence, and by just hearing their words, I will find my own leadership transformed they promise. But has anyone every really seen any data and evidence presented that shows that attending their conference delivers as promised? Probably not, if you set aside their anecdotal evidence.

Today, in the education field, if you want to be a "leadership expert" you really don't have to know a thing about leadership. If you are convincing, articulate, and looks help, you can open that leadership consulting business and make more money and be your own boss. It helps to also have a litany of inspiring stories, humor, and some overall "operational leadership model scheme" and you are on your way as a leadership guru.

But Pfeffer also points out in his book Leadership BS that "the leadership industry...has its quacks and sham artists who sell promises and stories, some true, some not, but all of them inspirational and comfortable" (p. x, Pfeffer, 2015). What is worse, there is very little "follow-up" research to see what really works and what doesn't.

I propose that the next time one of these leadership consultants sends you an email, send them one back stating: "I tell you what, I will listen to your sales pitch IF you can send me independently verified data and evidence (no anecdotal stories permitted) of how successful your services are. Or, if they dare call you, stop them mid-sales pitch and ask them if they have independently verified, supportive data (again not anecdotal stories or references). I have done this, and nothing makes these peddlers of leadership coaching services clam up faster when you ask. Most of them have not really taken the time to independently study the leadership wares they're selling.

What if we as educational leaders were able to establish our own version of the FDA (Food and Drug Administration) whose task would be to test and analyze the claims of these leadership gurus and determine whether they really do produce the results claimed? Of course that is a dream unlikely to happen, but it be a means to dispense with much of the leadership consultant quackery.

The bottom line is that it is our role to be critical. I am not dazzled by individuals who brag about how many TED Talks they've done; how many books they've published; or even jobs they've once held. That is not evidence of efficacy of their consultant product. In the end, ask tough questions before you spend anything on these leadership products. Demand data and evidence and question their "success stories." If their consultancy can't stand the critical scrutiny, then spend your money wisely elsewhere.

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